Returns & Exchanges
We want you to love your stationery as much as we do, which is why we offer a 30-day return policy for all unused items in their original packaging. Simply contact our support team to initiate a return or exchange if your order doesn't meet your expectations.
Return Process
- 1.Contact Support
Send an email to our customer care team with your order number and the reason for your return to receive a return authorization.
- 2.Prepare Your Package
Securely pack the items in their original, unopened packaging to ensure they are not damaged during transit.
- 3.Ship the Items
Affix the provided return label or ship the package to our designated warehouse address using a trackable shipping service.
- 4.Receive Your Refund
Once our team inspects the returned items, we will process your refund back to your original payment method within 5-7 business days.